We wrote a recent post about headless comment systems and we’ve now got a sister company releasing a just as good product review system.
But first, let’s have a little background; When buying products online, customers rely on reviews to make informed purchasing decisions. In fact, according to a study by Spiegel Research Center, almost 95% of shoppers read online reviews before making a purchase. It’s no surprise then that online retailers have invested heavily in review systems to provide their customers with an excellent shopping experience.
It’s important to have the choice of review system, not just default to that of your e-commerce provider. Headless review systems allow online retailers to create their review systems independently of their e-commerce platform. This means that the review system can be integrated with any website, app, or other digital platform.
Typically headless review system works by providing an API that allows developers to retrieve and display product reviews on any digital platform. The API provides access to the review database, allowing developers to retrieve review data and display it on the user interface of their choice.
Whilst headless review systems are extremely flexibility. It’s sometimes very developer heavy for something that’s already been done very well.
This is where ReplyBox Reviews comes in, it’s a simple drop-in embed that is completely separate to your e-commerce provider without the need for custom coding. It’s styled beautifully out the box and has all the features you would come to expect of a product review system.
In conclusion, ReplyBox Reviews is a great way for online retailers to provide their customers with a consistent and reliable review experience across all digital platforms. It provides flexibility, scalability, and control over the review process. If you’re an online retailer looking to improve your review system, it may be worth checking out ReplyBox Reviews.
Here at TreacleWP it’s what we recommend to all our e-commerce clients.